Legal and compliance
Everything a user, a regulator or an app store reviewer might need is published here in full, rather than supplied on request. All of it is current as at 28 October 2026.
Policies
- Privacy Policy What we collect, why, who we share it with, how long we keep it, and your rights. Includes the children's-data position.
- Terms of Use and End User Licence Agreement The agreement between you and us, including the Apple and Google required clauses.
- Cookie Notice This site sets no cookies and runs no analytics. This explains what that means and what the app stores on your device.
- Accessibility Statement The standard we target, what we have done, and the limitations we know about.
South African statutory documents
- POPIA processing notice Our section 18 notification under the Protection of Personal Information Act 4 of 2013, mapped to the Act.
- PAIA manual Our section 51 manual as a private body under the Promotion of Access to Information Act 2 of 2000.
Your data
- What GradeLens collects The complete data inventory behind our Google Play Data Safety and Apple App Privacy declarations.
- Delete your account How to erase your account and everything in it, what is deleted, and the narrow exceptions.
- Make a data request Access, correction, deletion and objection requests under POPIA, and how to complain to the Regulator.
- Child safety standards Our absolute prohibition on child sexual abuse and exploitation, how the app is designed to limit risk, and how to report a concern.
- Security and responsible disclosure How we protect the service, and how to report a vulnerability safely.
Who is responsible
Our company particulars are as recorded with the Companies and Intellectual Property Commission (CIPC).
- Responsible party
- Ellermon Holdings (Pty) Ltd
- Registration number
- 2026/561599/07
- Entity type
- Private company incorporated in the Republic of South Africa
- Registered office
- 4A Westminster Avenue
Bryanston
Johannesburg
Gauteng, 2191
South Africa - Date of incorporation
- 16 July 2026
- Financial year end
- June
- Information Officer
- Michael Ian Rolle, Director
- Contact
- admin@ellermon.com
Supervisory authority: Information Regulator (South Africa) — https://inforegulator.org.za.