Ellermon

Terms of Use and End User Licence Agreement

Last updated 29 August 2026 · Version 1.0

These terms are the agreement between you and Ellermon Holdings (Pty) Ltd covering the GradeLens app and this website. By creating an account or using GradeLens you accept them. If you do not accept them, please do not use the app.

Contents

  1. Who this agreement is with
  2. Your licence to use GradeLens
  3. Eligibility and your account
  4. Your content and your children's information
  5. Acceptable use
  6. Availability and changes
  7. Accuracy of marks and projections
  8. Intellectual property
  9. Price and payment
  10. Ending this agreement
  11. Warranties and what we do not promise
  12. Limitation of liability
  13. App store terms
  14. Governing law and disputes
  15. General
  16. Contact

1. Who this agreement is with

GradeLens is provided by Ellermon Holdings (Pty) Ltd (registration number 2026/561599/07), a Private company incorporated in the Republic of South Africa, with its registered office at 4 Westminster Avenue, Bryanston, Johannesburg, Gauteng, 2191, South Africa. In these terms, "we", "us" and "our" mean Ellermon Holdings (Pty) Ltd; "you" means the person who accepts these terms.

2. Your licence to use GradeLens

We grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use one copy of GradeLens on devices you own or control, for your own personal and family use, in accordance with these terms and the rules of the app store you obtained it from.

You may not:

We keep every right not expressly granted here.

3. Eligibility and your account

GradeLens is for adults. You must be at least 18 years old, and you must have the legal capacity to enter into this agreement. Children do not hold GradeLens accounts.

You are responsible for:

One person, one account. Do not share an account with someone else or let anyone else use yours.

4. Your content and your children's information

Everything you enter into GradeLens — learners, subjects, assessments, marks, events and notes — is yours. We claim no ownership of it. You grant us only the limited licence needed to store it, process it, and show it back to you, for as long as you keep your account.

You warrant that you are entitled to enter the information you enter. Specifically, for every learner you add, you confirm that you are that child's parent or legal guardian, or that you are otherwise legally entitled to consent on their behalf to the processing of their personal information. This matters: under POPIA a child's personal information may only be processed with the consent of a competent person, and you are that person.

If your entitlement ends — for instance following a change in custody arrangements — you must delete that learner from your account.

How we handle all of this is set out in our Privacy Policy, which forms part of these terms.

5. Acceptable use

You agree not to:

Child sexual abuse and exploitation is absolutely prohibited and will be reported to the authorities. See our child safety standards.

We may suspend or terminate an account that breaches this section, without notice where the breach is serious.

6. Availability and changes

We try to keep GradeLens available and working, but we do not guarantee uninterrupted service. We may need to suspend it for maintenance, and we may change, add or remove features. If we discontinue a feature you rely on, or the service itself, we will give you reasonable notice and a way to export your data.

We may update these terms. If a change materially affects your rights we will tell you in the app or by email at least 30 days before it takes effect. Continuing to use GradeLens after that means you accept the change; if you do not, you may delete your account.

7. Accuracy of marks and projections

GradeLens is an aid, not an authority. Everything it shows is calculated from what you enter. A projected term mark is an estimate based on your figures and your category weightings — it is not an official result, it does not come from a school, and it may differ from the mark the school ultimately awards. The school's report card is always the authoritative record.

Do not rely on GradeLens for any decision with academic, financial or legal consequences without checking the underlying figures with the school. GradeLens is not affiliated with any school, examination board, or the Department of Basic Education, and does not receive data from them.

8. Intellectual property

GradeLens, this website, the Ellermon and GradeLens names and logos, and all software, design and text in them, belong to Ellermon Holdings (Pty) Ltd or our licensors, and are protected by copyright, trade mark and other laws. These terms give you a licence to use the app, and nothing more.

If you send us feedback or a suggestion, we may use it freely and without obligation to you. We will not treat it as confidential unless you tell us it is.

9. Price and payment

GradeLens is currently free to use and contains no advertising and no in-app purchases. If we introduce paid features in future, we will set out the price and terms before you are asked to pay anything, and we will not start charging for something you already have without telling you first.

10. Ending this agreement

You may end it at any time by deleting your account — see deleting your account. Deleting the app from your device does not delete your account or your data.

We may end it by giving you 30 days' notice, or immediately if you materially breach these terms, if we are required to by law, or if continuing would expose us or a child to harm.

When this agreement ends, your licence ends and we delete your data as described in the Privacy Policy. Sections 8, 11, 12, 14 and 15 survive termination.

11. Warranties and what we do not promise

To the fullest extent permitted by law, and subject to the paragraph below, GradeLens is provided "as is" and "as available", without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be error-free, uninterrupted, or that its projections will prove accurate.

Your rights under the Consumer Protection Act are not affected. If the Consumer Protection Act 68 of 2008 applies to you, nothing in these terms limits, excludes or waives any right you have under it, and nothing here should be read as attempting to. The same applies to any other law that gives you rights which cannot lawfully be excluded.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data or opportunity, arising out of your use of GradeLens — including any decision made in reliance on a projected mark.

Where liability cannot be excluded, our total aggregate liability to you for all claims is limited to the greater of the amount you have paid us in the 12 months before the claim arose, or R1,000.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence, or for anything else that cannot lawfully be excluded — including our obligations under POPIA.

13. App store terms

Where you obtained GradeLens from an app store, that store's terms also apply, and the following is required by those stores:

Apple App Store

Google Play

14. Governing law and disputes

These terms are governed by the law of the Republic of South Africa. You and we submit to the non-exclusive jurisdiction of the South African courts.

If you have a complaint, please raise it with us first at admin@ellermon.com — most things are resolved quickly that way. If you are a consumer resident elsewhere, this clause does not deprive you of the protection of the mandatory laws of the country where you live, or of the right to bring proceedings there.

15. General

16. Contact

Company
Ellermon Holdings (Pty) Ltd
Registration number
2026/561599/07
Registered office
4 Westminster Avenue
Bryanston
Johannesburg
Gauteng, 2191
South Africa
Legal
admin@ellermon.com
Support
admin@ellermon.com